Terms & Conditions

Terms and Conditions for Snusio.com

Welcome to Snusio.com! By accessing and using our website, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before placing an order or using our services.

1. General Information

1.1 Snusio.com is operated by Snusio Sweden AB, a company registered in Sweden with organization number 559184-1043. Our registered address is Sveavägen 106, 113 50 Stockholm, Sweden.

1.2 These Terms and Conditions govern your use of Snusio.com and apply to all purchases made on our platform.

1.3 By using our website, you confirm that you are at least 18 years of age and legally permitted to purchase tobacco and nicotine products under the laws of your country or region.

2. Products and Availability

2.1 Snusio.com specializes in selling snus and nicotine pouches. All products comply with Swedish and EU regulations.

2.2 Product descriptions, pricing, and availability are subject to change without notice. We strive for accuracy but cannot guarantee that all product details are error-free.

2.3 All products are intended for personal use only and must not be resold or distributed.

3. Ordering and Payments

3.1 To place an order, you must create an account or provide accurate contact and billing information during checkout.

3.2 By placing an order, you confirm that all information provided is accurate and that you are authorized to use the payment method provided.

3.3 Payments must be made in USD (US Dollar) or EUR (Euro) or SEK (Swedish Krona) unless otherwise stated. Accepted payment methods are listed at checkout.

3.4 We reserve the right to cancel orders if:

  • The payment fails.
  • The ordered product is unavailable.
  • There are reasonable grounds to suspect fraud or unauthorized activity.

4. Shipping and Delivery

4.1 Snusio.com ships products to selected countries in compliance with local laws and restrictions.

4.2 Delivery times are estimates and may vary depending on your location. We are not liable for delays caused by customs, courier services, or other external factors.

4.3 Shipping fees, if applicable, are calculated during checkout and will be clearly displayed before payment.

4.4 You are responsible for providing accurate delivery details. Snusio.com is not liable for failed deliveries due to incorrect or incomplete information.

5. Returns and Refunds

5.1 You have the right to withdraw from your purchase within 14 days of receiving your order, in accordance with the Swedish Distance Contracts Act (Distansavtalslagen).

5.2 To qualify for a return, products must be unopened, unused, and in their original packaging.

5.3 To initiate a return, contact our customer service team at [Insert Contact Email]. Refunds will be issued within 14 days after the returned items are received and inspected.

5.4 Shipping costs for returns are the responsibility of the customer, unless the product is defective or incorrect.

6. Age Verification

6.1 To comply with Swedish and EU regulations, we require age verification during account registration and checkout.

6.2 Orders from individuals under the age of 18 will be canceled immediately. Misrepresentation of age is a violation of these Terms and may result in account termination.

7. Privacy and Data Protection

7.1 Snusio.com processes personal data in accordance with the General Data Protection Regulation (GDPR). Please refer to our Privacy Policy for detailed information on how we collect, use, and store your data.

7.2 By using our website, you consent to our collection and processing of your data for order fulfillment and customer service purposes.

8. Intellectual Property

8.1 All content on Snusio.com, including text, images, logos, and designs, is the intellectual property of Snusio Sweden AB or its licensors.

8.2 Unauthorized use, reproduction, or distribution of any content is strictly prohibited.

9. Governing Law and Dispute Resolution

9.1 These Terms and Conditions are governed by the laws of Sweden. Any disputes arising from your use of our website or services shall be subject to the exclusive jurisdiction of Swedish courts.

9.2 If you have a dispute, we encourage you to contact our customer service team first. If unresolved, you may refer the matter to the Allmänna Reklamationsnämnden (ARN) for independent arbitration.

10. Limitation of Liability

10.1 Snusio.com is not liable for indirect or consequential damages, including loss of profits, arising from your use of our website or services.

10.2 Our liability is limited to the value of the order in question, except in cases of gross negligence or intentional misconduct.

11. Changes to Terms and Conditions

11.1 Snusio.com reserves the right to update or modify these Terms and Conditions at any time. Changes will be posted on this page with an updated "last modified" date.

11.2 Continued use of our website after changes are posted constitutes your acceptance of the revised Terms.

Last Modified: 2025-01-28

If you have any questions about these Terms and Conditions, please contact us at hello@snusio.com